The last news

There is currently a disruption in the ordering process for Microsoft/Office 365 where an existing Microsoft tenant is registered. This makes it not possible to onboard an existing Microsoft tenant on a customer card. The supplier has been sent for research and …

On Tuesday, July 30, 2024, maintenance will be carried out on HIP Reporter and KPNEEN Conversation Reporting between 3:30 AM and 6:30 AM. The portals may be less accessible during maintenance. No impact is expected on the collection of call data.

There is currently a disruption to deliveries within connectivity and security. As a result, new orders are not delivered or are delivered delayed. There is no impact on existing services. Our engineers have been sent for investigation and repair. An update will follow tomorrow …

We currently experience that no new Microsoft 365 licenses can be ordered and no new or existing tenant can be linked to a customer card. Existing licenses can be adjusted. The supplier has been sent for investigation …

Engineers detect a malfunction at the call centers of the KPN Partner Network. The options menu does not work correctly, meaning that a department cannot be selected, and internal transfer sometimes does not work properly either. We recommend creating tickets instead …

Maintenance will be carried out on IRMA on Thursday, July 25, 2024 between 2:00 PM and 2:10 PM. An emergency release is performed during this maintenance. During this maintenance, a short interruption in IRMA availability may be observed. We recommend changes …