Telephony platform maintenance

Maintenance will be carried out on the telephony platform on Wednesday, May 29, 2024 between 10:00 PM and 11:00 PM. Configuration work is carried out during this maintenance. No impact on the availability of the platform is expected. Engineers monitor the platform after the

Decreased performance of IPsec traffic

Our engineers are currently experiencing an increased call volume of connectivity issues that appear to be solely related to IPsec traffic. If complaints are experienced, we would like to hear this via our usual entrance. Please mention source as destination if possible

Telephony platform: Registrations

—Update Friday, May 3, 2024 2:50 PM Ziggo appears to have a malfunction that appears to be causing the reported complaints. —Original Post Friday, May 3, 2024 2:30 PM— We are receiving reports that a limited number of publicly registered devices have lost their registration

Emergency maintenance Telephony platform

Maintenance will be carried out on the telephony platform on Friday, May 3, 2024 between 8:00 PM and 11:59 PM. During this maintenance, hardware is replaced on the platform in collaboration with the supplier. During the maintenance it will be between 8:00 PM

Maintain Microsoft Teams Direct Routing

On Tuesday, June 4, 2024, maintenance will be carried out on Microsoft Teams Direct Routing between 8:00 PM and 10:00 PM. Configuration work is carried out during this maintenance. During maintenance, active Teams conversations may experience a brief interruption. Our engineers

Maintenance OneBase: Supervision

Maintenance will be carried out on SuperVision on Monday, May 6, 2024 between 8:00 AM and 5:00 PM. The portal will not be accessible during maintenance. SuperVision orders will be activated with a delay after maintenance.

Maintenance HIP Receptionist+

Maintenance will be carried out on HIP Receptionist+ on Wednesday, May 22, 2024 between 8:00 PM and 11:00 PM. During this maintenance, the supplier carries out an update to HIP Receptionist+. There may be a short interruption during maintenance

Maintenance KPN EEN Reception+

On Tuesday, May 14, 2024, maintenance will be carried out at KPNEEN Reception+ between 8:00 PM and 11:00 PM. During this maintenance, the supplier carries out an update to KPNEEN Receptie+. During maintenance there may be a short delay

Telephony platform maintenance

Maintenance will be carried out on the telephony platform between Wednesday, May 15, 2024, 11:00 PM and Thursday, May 16, 2024, 1:00 AM. Certificates are replaced during this maintenance. No impact on the availability of the platform is expected. Engineers monitor

Operations active xDSL and FTTH connections

Engineers report that it is currently not possible to perform the following operations on an active xDSL and FTTH connection: - Adjusting Line ID - ONT registration - Upgrades to existing services A resolution time is not yet known.

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